Show in the next months in

Essential Elements of a Successful Meeting, 27 Oct 2021

Preparing to Take Minutes, 27 Oct 2021

The Theory of Minute Taking, 27 Oct 2021

Practice and Techniques, 27 Oct 2021

Module 1: Developing Self Esteem , 05 Nov 2021

Module 2: Assertiveness and How to Apply It , 05 Nov 2021

Module 3: Behaviour and Control , 05 Nov 2021

Module 1: Introduction and Workshop Objectives, 08 Nov 2021

Module 2: Planning your Writing, 08 Nov 2021

Module 3: Creating your Voice, 09 Nov 2021

Module 1 - Introduction and Workshop Objectives, 11 Nov 2021

Module 2 - The Role of the Receptionist, 11 Nov 2021

Module 3 - The Essentials of Good Telephone Manners, 11 Nov 2021

Module 4 - The Link Between Attitude and Performance, 11 Nov 2021

Module 1: Customer Service – Getting it Great and Getting it Right, 17 Nov 2021

Module 2: Telephone Skills – Tone, Pace and Techniques, 17 Nov 2021

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 17 Nov 2021

Module 1: Introduction & Objectives, 22 Nov 2021

Module 2: Reviewing the Principles of Speedwriting, 22 Nov 2021

Module 1: Principles, Planning, and Skills, 23 Nov 2021

Module 2: Successful Negotiations in Practice, 23 Nov 2021

Module 1: Responsibilities and Behaviours of an Effective Manager , 25 Nov 2021

Module 2: Teamwork & Raising Performance and Setting Objectives, 25 Nov 2021

Module 3: Delegation, Motivation and Engagement, 25 Nov 2021

Module 1 - The Role of the Supervisor and Communicating Effectively, 26 Nov 2021

Module 2 - Enhancing your Credibility & Delegation / Giving Instructions, 26 Nov 2021

Module 3 - Motivation & Giving Effective Feedback, 26 Nov 2021

Module 1, 29 Nov 2021

Module 2, 29 Nov 2021

Module 3, 29 Nov 2021

Module 4, 29 Nov 2021

Module 5, 30 Nov 2021

Module 6, 30 Nov 2021

Module 6, 30 Nov 2021

Module 1 - Principles, 01 Dec 2021

Module 2 - Planning for Success, 01 Dec 2021

Module 3 - Putting your Plan into Action, 02 Dec 2021

Module 1 - The Role of the PA / Executive Assistant, 02 Dec 2021

Module 2 - Being Assertive, Professional and Confident, 02 Dec 2021

Module 3 - Developing Confidence, 02 Dec 2021

Module 1, 03 Dec 2021

Module 2, 03 Dec 2021

Module 1 - Behaviour, Yours and Theirs!, 06 Dec 2021

Module 2 - Communication and Rapport, 06 Dec 2021

Module 3 - How to Deal with Difficult Situations, 06 Dec 2021

Presentation Skills: Module 1, 07 Dec 2021

Presentation Skills: Module 2, 07 Dec 2021

Module 1: Assessing your Style and Assertiveness Level , 08 Dec 2021

Module 2: Persuasive Behaviours & Situational Management, 08 Dec 2021

Essential Elements of a Successful Meeting, 09 Dec 2021

Preparing to Take Minutes, 09 Dec 2021

The Theory of Minute Taking, 09 Dec 2021

Practice and Techniques, 09 Dec 2021

Report Writing - Module 1, 14 Dec 2021

Report Writing - Module 2, 14 Dec 2021

Report Writing - Module 3, 15 Dec 2021

Module 1: Responsibilities and Behaviours of an Effective Manager , 20 Jan 2022

Module 2: Teamwork & Raising Performance and Setting Objectives, 20 Jan 2022

Module 3: Delegation, Motivation and Engagement, 20 Jan 2022

Module 1 - The Role of the Supervisor and Communicating Effectively, 21 Jan 2022

Module 2 - Enhancing your Credibility & Delegation / Giving Instructions, 21 Jan 2022

Module 3 - Motivation & Giving Effective Feedback, 21 Jan 2022

Module 1: Critical Building Blocks – Interpersonal and Communication Skills, 14 Feb 2022

Module 2: Further Critical Building Block - Assertiveness Skills and Applying your Skills, 14 Feb 2022

Module 3: How to Deploy your Skills to Build Lasting Positive Relationships - Value Differences, Influence, Receive Feedback and Improving Relationships, 14 Feb 2022

Module 4: Leaders vs Managers and Leadership Styles, 16 Feb 2022

Module 5: Constructive Feedback and Performance Conversations, 16 Feb 2022

Module 6: Leaders as Coach - An Introduction, 16 Feb 2022

Module 1: Responsibilities and Behaviours of an Effective Manager , 03 Mar 2022

Module 2: Teamwork & Raising Performance and Setting Objectives, 03 Mar 2022

Module 3: Delegation, Motivation and Engagement, 03 Mar 2022

Module 1 - The Role of the Supervisor and Communicating Effectively, 04 Mar 2022

Module 2 - Enhancing your Credibility & Delegation / Giving Instructions, 04 Mar 2022

Module 3 - Motivation & Giving Effective Feedback, 04 Mar 2022

Course Location Dates Price exc. VAT   Status
Minutes and Meetings View Dates Online 27 Oct 2021 £360.00

Minutes and Meetings

Online

27 Oct 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Developing Self Esteem and Assertiveness View Dates Online 05 Nov 2021 £360.00

Developing Self Esteem and Assertiveness

Online

05 Nov 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Better Business Writing View Dates Online 08 – 09 Nov 2021 £360.00

Better Business Writing

Online

08 – 09 Nov 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Professional Receptionist - Your Company's Image Matters! View Dates Online 11 Nov 2021 £360.00

Professional Receptionist - Your Company's Image Matters!

Online

11 Nov 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Exceptional Customer Service View Dates Online 17 Nov 2021 £360.00

Exceptional Customer Service

Online

17 Nov 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Speed Writing View Dates Online 22 Nov 2021 £180.00

Speed Writing

Online

22 Nov 2021

£180.00 exc. VAT

 

Register Now » Available
Register Now » Available
Negotiation Skills View Dates Online 23 Nov 2021 £360.00

Negotiation Skills

Online

23 Nov 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Managing People Effectively Level 1 View Dates Online 25 Nov 2021 £360.00

Managing People Effectively Level 1

Online

25 Nov 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Supervisory Skills View Dates Online 26 Nov 2021 £360.00

Supervisory Skills

Online

26 Nov 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Executive Assistant/PA Advanced Masterclass View Dates Online 29 – 30 Nov 2021 £750.00

Executive Assistant/PA Advanced Masterclass

Online

29 – 30 Nov 2021

£750.00 exc. VAT

 

Register Now » Available
Register Now » Available
Project Management - Principles and Practice View Dates Online 01 – 02 Dec 2021 £360.00

Project Management - Principles and Practice

Online

01 – 02 Dec 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Executive PA - Developing your Role View Dates Online 02 Dec 2021 £360.00

Executive PA - Developing your Role

Online

02 Dec 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Time Management View Dates Online 03 Dec 2021 £360.00

Time Management

Online

03 Dec 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Dealing Effectively with Difficult People View Dates Online 06 Dec 2021 £360.00

Dealing Effectively with Difficult People

Online

06 Dec 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Presentation Skills - Presence & Impact View Dates Online 07 Dec 2021 £300.00

Presentation Skills - Presence & Impact

Online

07 Dec 2021

£300.00 exc. VAT

 

Register Now » Available
Register Now » Available
Persuading and Influencing Skills View Dates Online 08 Dec 2021 £360.00

Persuading and Influencing Skills

Online

08 Dec 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Minutes and Meetings View Dates Online 09 Dec 2021 £360.00

Minutes and Meetings

Online

09 Dec 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Report Writing View Dates Online 14 – 15 Dec 2021 £360.00

Report Writing

Online

14 – 15 Dec 2021

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Managing People Effectively Level 1 View Dates Online 20 Jan 2022 £360.00

Managing People Effectively Level 1

Online

20 Jan 2022

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Supervisory Skills View Dates Online 21 Jan 2022 £360.00

Supervisory Skills

Online

21 Jan 2022

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Effective Interpersonal Skills View Dates Online 14 Feb 2022 £360.00

Effective Interpersonal Skills

Online

14 Feb 2022

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Managing People Effectively Level 2 View Dates Online 16 Feb 2022 £360.00

Managing People Effectively Level 2

Online

16 Feb 2022

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Managing People Effectively Level 1 View Dates Online 03 Mar 2022 £360.00

Managing People Effectively Level 1

Online

03 Mar 2022

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Supervisory Skills View Dates Online 04 Mar 2022 £360.00

Supervisory Skills

Online

04 Mar 2022

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Please call us for the next available date for this course. Dates are added regularly and may not appear on this list. Tel: 020 7256 6668