Upcoming Courses



  • Supervisory Skills

    Online

    26 Nov 2021

     

    Register Now » Available
  • Dealing Effectively with Difficult People

    Online

    06 Dec 2021

     

    Register Now » Available
  • Minutes and Meetings

    Online

    09 Dec 2021

     

    Register Now » Available
  • Report Writing

    Online

    14 – 15 Dec 2021

     

    Register Now » Available
  • Project Management - Principles and Practice

    Online

    11 – 12 Jan 2022

     

    Register Now » Available
  • Executive PA - Developing your Role

    Online

    20 Jan 2022

     

    Register Now » Available
  • Managing People Effectively Level 1

    Online

    20 Jan 2022

     

    Register Now » Available
  • Supervisory Skills

    Online

    21 Jan 2022

     

    Register Now » Available
  • Exceptional Customer Service

    Online

    24 Jan 2022

     

    Register Now » Available
  • Minutes and Meetings

    Online

    26 Jan 2022

     

    Register Now » Available
  • Persuading and Influencing Skills

    Online

    28 Jan 2022

     

    Register Now » Available
  • Executive Assistant/PA Advanced Masterclass

    Online

    01 – 02 Feb 2022

     

    Register Now » Available
  • Professional Receptionist - Your Company's Image Matters!

    Online

    10 Feb 2022

     

    Register Now » Available
  • Effective Interpersonal Skills

    Online

    14 Feb 2022

     

    Register Now » Available
  • Managing People Effectively Level 2

    Online

    16 Feb 2022

     

    Register Now » Available

Supervisory Skills, 26 Nov 2021

Module 2 - Enhancing your Credibility & Delegation / Giving Instructions, 26 Nov 2021

Module 3 - Motivation & Giving Effective Feedback, 26 Nov 2021

Module 1 - Behaviour, Yours and Theirs!, 06 Dec 2021

Module 2 - Communication and Rapport, 06 Dec 2021

Module 3 - How to Deal with Difficult Situations, 06 Dec 2021

Essential Elements of a Successful Meeting, 09 Dec 2021

Preparing to Take Minutes, 09 Dec 2021

The Theory of Minute Taking, 09 Dec 2021

Practice and Techniques, 09 Dec 2021

Report Writing - Module 1, 14 Dec 2021

Report Writing - Module 2, 14 Dec 2021

Report Writing - Module 3, 15 Dec 2021

Module 1: Principles, 11 Jan 2022

Module 2: Planning for Success, 11 Jan 2022

Module 3: Putting your Plan into Action, 12 Jan 2022

Module 1 - The Role of the PA / Executive Assistant, 20 Jan 2022

Module 2 - Being Assertive, Professional and Confident, 20 Jan 2022

Module 3 - Developing Confidence, 20 Jan 2022

Module 1: Responsibilities and Behaviours of an Effective Manager , 20 Jan 2022

Module 2: Teamwork & Raising Performance and Setting Objectives, 20 Jan 2022

Module 3: Delegation, Motivation and Engagement, 20 Jan 2022

Module 1 - The Role of the Supervisor and Communicating Effectively, 21 Jan 2022

Module 2 - Enhancing your Credibility & Delegation / Giving Instructions, 21 Jan 2022

Module 3 - Motivation & Giving Effective Feedback, 21 Jan 2022

Module 1: Customer Service – Getting it Great and Getting it Right, 24 Jan 2022

Module 2: Telephone Skills – Tone, Pace and Techniques, 24 Jan 2022

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 24 Jan 2022

Essential Elements of a Successful Meeting, 26 Jan 2022

Preparing to Take Minutes, 26 Jan 2022

The Theory of Minute Taking, 26 Jan 2022

Practice and Techniques, 26 Jan 2022

Module 1: Assessing your Style and Assertiveness Level , 28 Jan 2022

Module 2: Persuasive Behaviours & Situational Management, 28 Jan 2022

Module 1, 01 Feb 2022

Module 2, 01 Feb 2022

Module 3, 01 Feb 2022

Module 4, 01 Feb 2022

Module 5, 02 Feb 2022

Module 6, 02 Feb 2022

Module 6, 02 Feb 2022

Module 1 - Introduction and Workshop Objectives, 10 Feb 2022

Module 2 - The Role of the Receptionist, 10 Feb 2022

Module 3 - The Essentials of Good Telephone Manners, 10 Feb 2022

Module 4 - The Link Between Attitude and Performance, 10 Feb 2022

Module 1: Critical Building Blocks – Interpersonal and Communication Skills, 14 Feb 2022

Module 2: Further Critical Building Block - Assertiveness Skills and Applying your Skills, 14 Feb 2022

Module 3: How to Deploy your Skills to Build Lasting Positive Relationships - Value Differences, Influence, Receive Feedback and Improving Relationships, 14 Feb 2022

Module 4: Leaders vs Managers and Leadership Styles, 16 Feb 2022

Module 5: Constructive Feedback and Performance Conversations, 16 Feb 2022

Module 6: Leaders as Coach - An Introduction, 16 Feb 2022


Polishing Performance  …building business

Wouldn’t it be great if you could find practical yet inspiring business training courses or personal development training which made people skip back to the office eager to try out their new skills?

Wouldn’t it be fabulous to see your team enthusiastically polishing their performance and excited about their success?

And wouldn’t it be fantastic to know that every penny you spend on their development is a genuine bankable investment, helping you to retain your best talent, meet this year’s objective and build business?  Well you are in the right place.

Coronavirus update:

June 2021

During this pandemic things have been different, however we have worked very hard adapting the way we train.  We have repackaged our well loved, tried and tested seminars and brought them to life for you in quick, effective, Zoom workshops, ideal right now whilst there is still uncertainty about Coronavirus.

They are available right now so click here to take a look.

It is always good to talk, but especially good now, so if you’re not sure about how to continue with your training please get in touch, we’re working and ready to help you.  Meanwhile, look after yourself and please follow the latest Government guidance, focus on your personal development and learn new skills for a better life when this is all over.

“Great trainer, good content, right direction”
10/10 : Sales Director

“I learnt so much. I am going to present in a entirely different way”
10/10 : Managing Director

…“Now I know why we didn’t win that pitch we did last week!”

…“It’s always a delight to be able to book courses with GBC – I only wish I could book more!”