Essential Elements of a Successful Meeting, 22 Jul 2021

Preparing to Take Minutes, 22 Jul 2021

The Theory of Minute Taking, 22 Jul 2021

Practice and Techniques, 22 Jul 2021

Module 1 - The Role of the PA / Executive Assistant, 28 Jul 2021

Module 2 - Being Assertive, Professional and Confident, 28 Jul 2021

Module 3 - Developing Confidence, 28 Jul 2021

Module 1: Assessing your Style and Assertiveness Level , 03 Aug 2021

Module 2: Persuasive Behaviours and Situational Management, 03 Aug 2021

Module 1, 04 Aug 2021

Module 2, 04 Aug 2021

Module 1: Introduction & Objectives, 11 Aug 2021

Module 2: Reviewing the Principles of Speedwriting, 11 Aug 2021

Module 1: Responsibilities and Behaviours of an Effective Manager , 12 Aug 2021

Module 2: Teamwork & Raising Performance and Setting Objectives, 12 Aug 2021

Module 3: Delegation, Motivation and Engagement, 12 Aug 2021

Module 1: Critical Building Blocks – Interpersonal and Communication Skills, 13 Aug 2021

Module 2: Further Critical Building Block - Assertiveness Skills and Applying your Skills, 13 Aug 2021

Module 3: How to Deploy your Skills to Build Lasting Positive Relationships - Value Differences, Influence, Receive Feedback and Improving Relationships, 13 Aug 2021

Report Writing - Module 1, 17 Aug 2021

Report Writing - Module 2, 17 Aug 2021

Report Writing - Module 3, 18 Aug 2021

Module 1: The Need for Budgeting and Operational Budgets, 20 Aug 2021

Module 2: Cash Budgets and Comparisons of Operational and Cash Budgets, 20 Aug 2021

Module 3: Using Budgets to Manage and Control the Business, 20 Aug 2021

Q & A, 20 Aug 2021

Module 1 - Principles, 23 Aug 2021

Module 2 - Planning for Success, 23 Aug 2021

Module 3 - Putting your Plan into Action, 24 Aug 2021

Module 1 - Introduction and Workshop Objectives, 26 Aug 2021

Module 2 - The Role of the Receptionist, 26 Aug 2021

Module 3 - The Essentials of Good Telephone Manners, 26 Aug 2021

Module 4 - The Link Between Attitude and Performance, 26 Aug 2021

Essential Elements of a Successful Meeting, 01 Sep 2021

Preparing to Take Minutes, 01 Sep 2021

The Theory of Minute Taking, 01 Sep 2021

Practice and Techniques, 01 Sep 2021

Module 1: Introduction and Workshop Objectives, 02 Sep 2021

Module 2: Planning your Writing, 02 Sep 2021

Module 3: Creating your Voice, 03 Sep 2021

Understanding the Income Statement Account and Statement of Financial Position, 03 Sep 2021

Using information from the income statement account and statement of financial position, 03 Sep 2021

Controlling Cash, 03 Sep 2021

Q & A, 03 Sep 2021

Module 4: Leaders vs Managers and Leadership Styles, 07 Sep 2021

Module 5: Constructive Feedback and Performance Conversations, 07 Sep 2021

Module 6: Leaders as Coach - An Introduction, 07 Sep 2021

Module 1 - Behaviour, Yours and Theirs!, 07 Sep 2021

Module 2 - Communication and Rapport, 07 Sep 2021

Module 3 - How to Deal with Difficult Situations, 07 Sep 2021

Module 1: Developing Self Esteem , 13 Sep 2021

Module 2: Assertiveness and How to Apply It , 13 Sep 2021

Module 3: Behaviour and Control , 13 Sep 2021

Module 1: The Need for Budgeting and Operational Budgets, 17 Sep 2021

Module 2: Cash Budgets and Comparisons of Operational and Cash Budgets, 17 Sep 2021

Module 3: Using Budgets to Manage and Control the Business, 17 Sep 2021

Q & A, 17 Sep 2021

Module 1: Principles, Planning, and Skills, 21 Sep 2021

Module 2: Successful Negotiations in Practice, 21 Sep 2021

Module 1: Mapping Your Role , 23 Sep 2021

Module 2: Your Place in the Team , 23 Sep 2021

Module 3: Your Personal Brand & Communication, 23 Sep 2021

Module 4: Planning to Succeed , 23 Sep 2021

Module 5: Decisions, Problem Solving and Projects, 24 Sep 2021

Module 6: Leading Within the Team , 24 Sep 2021

Module 7: Developing an Effective Presentational style , 24 Sep 2021

Module 1: Customer Service – Getting it Great and Getting it Right, 27 Sep 2021

Module 2: Telephone Skills – Tone, Pace and Techniques, 27 Sep 2021

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 27 Sep 2021

Module 1 - The Role of the PA / Executive Assistant, 07 Oct 2021

Module 2 - Being Assertive, Professional and Confident, 07 Oct 2021

Module 3 - Developing Confidence, 07 Oct 2021