Show in the next months in

Module 1: Mapping Your Role , 01 Feb 2022

Module 2: Your Place in the Team , 01 Feb 2022

Module 3: Your Personal Brand & Communication, 01 Feb 2022

Module 4: Planning to Succeed , 01 Feb 2022

Module 5: Decisions, Problem Solving and Projects, 02 Feb 2022

Module 6: Leading Within the Team , 02 Feb 2022

Module 7: Developing an Effective Presentational style , 02 Feb 2022

Module 1 - Introduction and Workshop Objectives, 10 Feb 2022

Module 2 - The Role of the Receptionist, 10 Feb 2022

Module 3 - The Essentials of Good Telephone Manners, 10 Feb 2022

Module 4 - The Link Between Attitude and Performance, 10 Feb 2022

Module 1: Critical Building Blocks – Interpersonal and Communication Skills, 14 Feb 2022

Module 2: Further Critical Building Block - Assertiveness Skills and Applying your Skills, 14 Feb 2022

Module 3: How to Deploy your Skills to Build Lasting Positive Relationships - Value Differences, Influence, Receive Feedback and Improving Relationships, 14 Feb 2022

Module 1, 17 Feb 2022

Module 2, 17 Feb 2022

Module 1: Introduction and Workshop Objectives, 17 Feb 2022

Module 2: Planning your Writing, 17 Feb 2022

Module 3: Creating your Voice, 18 Feb 2022

Module 1: Introduction & Objectives, 24 Feb 2022

Module 2: Reviewing the Principles of Speedwriting, 24 Feb 2022

Presentation Skills: Module 1, 28 Feb 2022

Presentation Skills: Module 2, 28 Feb 2022

Module 1: Responsibilities and Behaviours of an Effective Manager , 03 Mar 2022

Module 2: Teamwork & Raising Performance and Setting Objectives, 03 Mar 2022

Module 3: Delegation, Motivation and Engagement, 03 Mar 2022

Module 1 - The Role of the Supervisor and Communicating Effectively, 04 Mar 2022

Module 2 - Enhancing your Credibility & Delegation / Giving Instructions, 04 Mar 2022

Module 3 - Motivation & Giving Effective Feedback, 04 Mar 2022

Module 1 - The Role of the PA / Executive Assistant, 10 Mar 2022

Module 2 - Being Assertive, Professional and Confident, 10 Mar 2022

Module 3 - Developing Confidence, 10 Mar 2022

Module 1: Customer Service – Getting it Great and Getting it Right, 14 Mar 2022

Module 2: Telephone Skills – Tone, Pace and Techniques, 14 Mar 2022

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 14 Mar 2022

Module 1 - Behaviour, Yours and Theirs!, 17 Mar 2022

Module 2 - Communication and Rapport, 17 Mar 2022

Module 3 - How to Deal with Difficult Situations, 17 Mar 2022

Module 1: Principles, 21 Mar 2022

Module 2: Planning for Success, 21 Mar 2022

Module 3: Putting your Plan into Action, 22 Mar 2022

Module 1: Assessing your Style and Assertiveness Level , 21 Mar 2022

Module 2: Persuasive Behaviours & Situational Management, 21 Mar 2022

Essential Elements of a Successful Meeting, 24 Mar 2022

Preparing to Take Minutes, 24 Mar 2022

The Theory of Minute Taking, 24 Mar 2022

Practice and Techniques, 24 Mar 2022

Module 1: Principles, Planning, and Skills, 31 Mar 2022

Module 2: Successful Negotiations in Practice, 31 Mar 2022

Module 1: Developing Self Esteem , 14 Apr 2022

Module 2: Assertiveness and How to Apply It , 14 Apr 2022

Module 3: Behaviour and Control , 14 Apr 2022

Module 1, 29 Apr 2022

Module 2, 29 Apr 2022

Course Location Dates Price exc. VAT   Status
Executive Assistant / PA Advanced Masterclass View Dates Online 01 – 02 Feb 2022 £720.00

Executive Assistant / PA Advanced Masterclass

Online

01 – 02 Feb 2022

£720.00 exc. VAT

 

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Register Now » Available
Professional Receptionist - Your Company's Image Matters! View Dates Online 10 Feb 2022 £360.00

Professional Receptionist - Your Company's Image Matters!

Online

10 Feb 2022

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Effective Interpersonal Skills View Dates Online 14 Feb 2022 £360.00

Effective Interpersonal Skills

Online

14 Feb 2022

£360.00 exc. VAT

 

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Register Now » Available
Time Management View Dates Online 17 Feb 2022 £360.00

Time Management

Online

17 Feb 2022

£360.00 exc. VAT

 

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Register Now » Available
Better Business Writing View Dates Online 17 – 18 Feb 2022 £360.00

Better Business Writing

Online

17 – 18 Feb 2022

£360.00 exc. VAT

 

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Register Now » Available
Speed Writing View Dates Online 24 Feb 2022 £180.00

Speed Writing

Online

24 Feb 2022

£180.00 exc. VAT

 

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Register Now » Available
Presentation Skills - Presence & Impact View Dates Online 28 Feb 2022 £300.00

Presentation Skills - Presence & Impact

Online

28 Feb 2022

£300.00 exc. VAT

 

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Register Now » Available
Managing People Effectively Level 1 View Dates Online 03 Mar 2022 £360.00

Managing People Effectively Level 1

Online

03 Mar 2022

£360.00 exc. VAT

 

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Register Now » Available
Supervisory Skills View Dates Online 04 Mar 2022 £360.00

Supervisory Skills

Online

04 Mar 2022

£360.00 exc. VAT

 

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Register Now » Available
Executive PA - Developing your Role View Dates Online 10 Mar 2022 £360.00

Executive PA - Developing your Role

Online

10 Mar 2022

£360.00 exc. VAT

 

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Register Now » Available
Exceptional Customer Service View Dates Online 14 Mar 2022 £360.00

Exceptional Customer Service

Online

14 Mar 2022

£360.00 exc. VAT

 

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Register Now » Available
Dealing Effectively with Difficult People View Dates Online 17 Mar 2022 £360.00

Dealing Effectively with Difficult People

Online

17 Mar 2022

£360.00 exc. VAT

 

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Register Now » Available
Project Management - Principles and Practice View Dates Online 21 – 22 Mar 2022 £360.00

Project Management - Principles and Practice

Online

21 – 22 Mar 2022

£360.00 exc. VAT

 

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Register Now » Available
Persuading and Influencing Skills View Dates Online 21 Mar 2022 £360.00

Persuading and Influencing Skills

Online

21 Mar 2022

£360.00 exc. VAT

 

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Register Now » Available
Minutes and Meetings View Dates Online 24 Mar 2022 £360.00

Minutes and Meetings

Online

24 Mar 2022

£360.00 exc. VAT

 

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Register Now » Available
Negotiation Skills View Dates Online 31 Mar 2022 £360.00

Negotiation Skills

Online

31 Mar 2022

£360.00 exc. VAT

 

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Register Now » Available
Developing Self Esteem and Assertiveness View Dates Online 14 Apr 2022 £360.00

Developing Self Esteem and Assertiveness

Online

14 Apr 2022

£360.00 exc. VAT

 

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Register Now » Available
Time Management View Dates Online 29 Apr 2022 £360.00

Time Management

Online

29 Apr 2022

£360.00 exc. VAT

 

Register Now » Available
Register Now » Available
Please call us for the next available date for this course. Dates are added regularly and may not appear on this list. Tel: 020 7256 6668