Suitable for
Every individual who is required to organise meetings – face to face or virtual – and to circulate agendas, take full or abbreviated records of discussions and distribute pertinent notes or full minutes. Now more than ever it is essential to capture key information as accurately and as quickly as possible. This programme will give you the essential practical skills and confidence to do just that.
Programme
Module 1: Essential Elements of a Successful Meeting
- The 8 essential elements of a successful meeting
- Who is responsible for each element
- The minute-taker’s role
- How does virtual change this?
- Action Points
Module 2: Preparing to Take Minutes
- With notice
- Without notice
- Styles of minutes
- Speaking up when necessary
- Action Points
Module 3: The Theory of Minute Taking
- Styles of minutes
- How to take a fast note during the meeting
- Identifying and capturing key points
- The language and tone of minutes
- Action Points
Module 4: Practice and Techniques
- Identifying the message behind the words
- Barriers to effective listening
- Interpreting
- Writing a fast note from brief real examples
- Taking a longer fast note and converting it in to its finished form
Summary of key learning from the programme and taking ideas and techniques back to the workplace to put into action
This programme can be customised for your in-house group – please ask
What’s next?
- Speed-writing
- Effective Business Communication
- Self-Esteem and Assertiveness