Programme
Introduction & Workshop Objectives
Prioritising the Course Objectives
- What writing are you doing now?
- What would you like to achieve today?
The Fundamentals of Grammar for Business
- Reviewing the principles and understanding the ‘building blocks’ of language
- Tips for avoiding commonly misspelt words
- Punctuation and how to use it properly, including the apostrophe
Using Plain English
- Using plain English to acquire a more direct writing style
- The techniques to make a document more ‘readable’
- Active vs passive – when to use which one and why
- Producing letters, emails and memos that are simple but not simplistic
Getting the ‘Tone’ Right
- Keeping it direct but avoiding becoming too abrupt
- How to avoid using condescending language
- Using empathy effectively and at the right time in your writing
How to Plan the Document
- Emails and letters
- Using the correct layout
- Structuring and sequencing the document effectively
Producing the First Draft ... FAST
- Making sure the document says what you mean it to say
- How to revise and produce a final draft
- Final check – making sure the document is right
The Way Forward
- Taking ideas back to the workplace and putting them into action