Secretarial and Support Courses

PA/EA & Administration

In the fast paced world of today’s PA it is critical to keep ahead of the changing nature of the role while fulfilling your manager’s expectations. The contemporary career PA/Professional Administrator needs management techniques and excellent communication together with a high level of smart thinking. With over 25 years’ experience our tailored programmes lead you from first step to Master Class, providing the ideal solution.

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Courses Dates

Report Writing - Module 1, 12 Oct 2021

Report Writing - Module 2, 12 Oct 2021

Report Writing - Module 3, 13 Oct 2021

Module 2, 15 Oct 2021

Module 1, 15 Oct 2021

Module 2: Persuasive Behaviours & Situational Management, 19 Oct 2021

Module 1: Assessing your Style and Assertiveness Level , 19 Oct 2021

Presentation Skills: Module 2, 20 Oct 2021

Presentation Skills: Module 1, 20 Oct 2021

Practice and Techniques, 27 Oct 2021

The Theory of Minute Taking, 27 Oct 2021

Preparing to Take Minutes, 27 Oct 2021

Essential Elements of a Successful Meeting, 27 Oct 2021

Module 1 - Principles, 28 Oct 2021

Module 2 - Planning for Success, 28 Oct 2021

Module 3 - Putting your Plan into Action, 29 Oct 2021

Module 3 - How to Deal with Difficult Situations, 03 Nov 2021

Module 2 - Communication and Rapport, 03 Nov 2021

Module 1 - Behaviour, Yours and Theirs!, 03 Nov 2021

Module 3: Behaviour and Control , 05 Nov 2021

Module 2: Assertiveness and How to Apply It , 05 Nov 2021

Module 1: Developing Self Esteem , 05 Nov 2021

Module 1: Introduction and Workshop Objectives, 08 Nov 2021

Module 2: Planning your Writing, 08 Nov 2021

Module 3: Creating your Voice, 09 Nov 2021

Module 4 - The Link Between Attitude and Performance, 11 Nov 2021

Module 3 - The Essentials of Good Telephone Manners, 11 Nov 2021

Module 2 - The Role of the Receptionist, 11 Nov 2021

Module 1 - Introduction and Workshop Objectives, 11 Nov 2021

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 17 Nov 2021

Module 2: Telephone Skills – Tone, Pace and Techniques, 17 Nov 2021

Module 1: Customer Service – Getting it Great and Getting it Right, 17 Nov 2021

Module 2: Reviewing the Principles of Speedwriting, 22 Nov 2021

Module 1: Introduction & Objectives, 22 Nov 2021

Module 2: Successful Negotiations in Practice, 23 Nov 2021

Module 1: Principles, Planning, and Skills, 23 Nov 2021

Module 1 - Principles, 01 Dec 2021

Module 2 - Planning for Success, 01 Dec 2021

Module 3 - Putting your Plan into Action, 02 Dec 2021

Module 3 - Developing Confidence, 02 Dec 2021

Module 2 - Being Assertive, Professional and Confident, 02 Dec 2021

Module 1 - The Role of the PA / Executive Assistant, 02 Dec 2021

Module 2, 03 Dec 2021

Module 1, 03 Dec 2021

Presentation Skills: Module 2, 07 Dec 2021

Presentation Skills: Module 1, 07 Dec 2021

Module 2: Persuasive Behaviours & Situational Management, 08 Dec 2021

Module 1: Assessing your Style and Assertiveness Level , 08 Dec 2021

Practice and Techniques, 09 Dec 2021

The Theory of Minute Taking, 09 Dec 2021

Preparing to Take Minutes, 09 Dec 2021

Essential Elements of a Successful Meeting, 09 Dec 2021

Report Writing - Module 1, 14 Dec 2021

Report Writing - Module 2, 14 Dec 2021

Report Writing - Module 3, 15 Dec 2021

Course	Location	Dates		Status
Report Writing View Dates	Online	12 – 13 Oct 2021	Report Writing Online 12 – 13 Oct 2021 Register Now » Available	Register Now » Available
Time Management View Dates	Online	15 Oct 2021	Time Management Online 15 Oct 2021 Register Now » Available	Register Now » Available
Persuading and Influencing Skills View Dates	Online	19 Oct 2021	Persuading and Influencing Skills Online 19 Oct 2021 Register Now » Available	Register Now » Available
Presentation Skills - Presence & Impact View Dates	Online	20 Oct 2021	Presentation Skills - Presence & Impact Online 20 Oct 2021 Register Now » Available	Register Now » Available
Minutes and Meetings View Dates	Online	27 Oct 2021	Minutes and Meetings Online 27 Oct 2021 Register Now » Available	Register Now » Available
Project Management - Principles and Practice View Dates	Online	28 – 29 Oct 2021	Project Management - Principles and Practice Online 28 – 29 Oct 2021 Register Now » Available	Register Now » Available
Dealing Effectively with Difficult People View Dates	Online	03 Nov 2021	Dealing Effectively with Difficult People Online 03 Nov 2021 Register Now » Available	Register Now » Available
Developing Self Esteem and Assertiveness View Dates	Online	05 Nov 2021	Developing Self Esteem and Assertiveness Online 05 Nov 2021 Register Now » Available	Register Now » Available
Better Business Writing View Dates	Online	08 – 09 Nov 2021	Better Business Writing Online 08 – 09 Nov 2021 Register Now » Available	Register Now » Available
Professional Receptionist - Your Company's Image Matters! View Dates	Online	11 Nov 2021	Professional Receptionist - Your Company's Image Matters! Online 11 Nov 2021 Register Now » Available	Register Now » Available
Exceptional Customer Service View Dates	Online	17 Nov 2021	Exceptional Customer Service Online 17 Nov 2021 Register Now » Available	Register Now » Available
Speed Writing View Dates	Online	22 Nov 2021	Speed Writing Online 22 Nov 2021 Register Now » Available	Register Now » Available
Negotiation Skills View Dates	Online	23 Nov 2021	Negotiation Skills Online 23 Nov 2021 Register Now » Available	Register Now » Available
Project Management - Principles and Practice View Dates	Online	01 – 02 Dec 2021	Project Management - Principles and Practice Online 01 – 02 Dec 2021 Register Now » Available	Register Now » Available
Executive PA - Developing your Role View Dates	Online	02 Dec 2021	Executive PA - Developing your Role Online 02 Dec 2021 Register Now » Available	Register Now » Available
Time Management View Dates	Online	03 Dec 2021	Time Management Online 03 Dec 2021 Register Now » Available	Register Now » Available
Presentation Skills - Presence & Impact View Dates	Online	07 Dec 2021	Presentation Skills - Presence & Impact Online 07 Dec 2021 Register Now » Available	Register Now » Available
Persuading and Influencing Skills View Dates	Online	08 Dec 2021	Persuading and Influencing Skills Online 08 Dec 2021 Register Now » Available	Register Now » Available
Minutes and Meetings View Dates	Online	09 Dec 2021	Minutes and Meetings Online 09 Dec 2021 Register Now » Available	Register Now » Available
Report Writing View Dates	Online	14 – 15 Dec 2021	Report Writing Online 14 – 15 Dec 2021 Register Now » Available	Register Now » Available

Please call us for the next available date for this course. Dates are added regularly and may not appear on this list. Tel: 020 7256 6668