Sales & Business Development

Sales and marketing IS the business – and it is crucial to develop and sustain excellent sales capability and well thought through strategies and tactics for business growth. For individuals in this profession and for all sales teams’ continuous learning and practising new techniques ensures success and keeps motivation high.

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Module 4 - The Link Between Attitude and Performance, 08 Jun 2022

Module 3 - The Essentials of Good Telephone Manners, 08 Jun 2022

Module 2 - The Role of the Receptionist, 08 Jun 2022

Module 1 - Introduction and Workshop Objectives, 08 Jun 2022

Module 3: Delegation, Motivation and Engagement, 13 Jun 2022

Module 2: Teamwork & Raising Performance and Setting Objectives, 13 Jun 2022

Module 1: Responsibilities and Behaviours of an Effective Manager , 13 Jun 2022

Module 1: Introduction and Workshop Objectives, 14 Jun 2022

Module 2: Planning your Writing, 14 Jun 2022

Module 3: Creating your Voice, 15 Jun 2022

Module 3: How to Deploy your Skills to Build Lasting Positive Relationships - Value Differences, Influence, Receive Feedback and Improving Relationships, 14 Jun 2022

Module 2: Further Critical Building Block - Assertiveness Skills and Applying your Skills, 14 Jun 2022

Module 1: Critical Building Blocks – Interpersonal and Communication Skills, 14 Jun 2022

Module 2: Reviewing the Principles of Speedwriting, 16 Jun 2022

Module 1: Introduction & Objectives, 16 Jun 2022

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 17 Jun 2022

Module 2: Telephone Skills – Tone, Pace and Techniques, 17 Jun 2022

Module 1: Customer Service – Getting it Great and Getting it Right, 17 Jun 2022

Module 3: Behaviour and Control , 24 Jun 2022

Module 2: Assertiveness and How to Apply It , 24 Jun 2022

Module 1: Developing Self Esteem , 24 Jun 2022

Module 2: Successful Negotiations in Practice, 27 Jun 2022

Module 1: Principles, Planning, and Skills, 27 Jun 2022

Report Writing - Module 1, 04 Jul 2022

Report Writing - Module 2, 04 Jul 2022

Report Writing - Module 3, 05 Jul 2022

Module 6: Leaders as Coach - An Introduction, 04 Jul 2022

Module 5: Constructive Feedback and Performance Conversations, 04 Jul 2022

Module 4: Leaders vs Managers and Leadership Styles, 04 Jul 2022

Module 3 - Motivation & Giving Effective Feedback, 05 Jul 2022

Module 2 - Enhancing your Credibility & Delegation / Giving Instructions, 05 Jul 2022

Module 1: Supervisory Skills, 05 Jul 2022

Practice and Techniques, 13 Jul 2022

The Theory of Minute Taking, 13 Jul 2022

Preparing to Take Minutes, 13 Jul 2022

Essential Elements of a Successful Meeting, 13 Jul 2022

Module 3 - Developing Confidence, 20 Jul 2022

Module 2 - Being Assertive, Professional and Confident, 20 Jul 2022

Module 1 - The Role of the PA / Executive Assistant, 20 Jul 2022

Module 3 - How to Deal with Difficult Situations, 22 Jul 2022

Module 2 - Communication and Rapport, 22 Jul 2022

Module 1 - Behaviour, Yours and Theirs!, 22 Jul 2022

Module 1: Mapping Your Role , 02 Aug 2022

Module 3: Your Personal Brand & Communication, 02 Aug 2022

Module 4: Planning to Succeed , 02 Aug 2022

Module 2: Your Place in the Team , 02 Aug 2022

Module 7: Developing an Effective Presentational style , 03 Aug 2022

Module 5: Decisions, Problem Solving and Projects, 03 Aug 2022

Module 6: Leading Within the Team , 03 Aug 2022

Presentation Skills: Module 2, 05 Aug 2022

Presentation Skills: Module 1, 05 Aug 2022

Module 1: Principles, 11 Aug 2022

Module 2: Planning for Success, 11 Aug 2022

Module 3: Putting your Plan into Action, 12 Aug 2022

Module 2: Reviewing the Principles of Speedwriting, 17 Aug 2022

Module 1: Introduction & Objectives, 17 Aug 2022

Module 3: How to Deploy your Skills to Build Lasting Positive Relationships - Value Differences, Influence, Receive Feedback and Improving Relationships, 24 Aug 2022

Module 2: Further Critical Building Block - Assertiveness Skills and Applying your Skills, 24 Aug 2022

Module 1: Critical Building Blocks – Interpersonal and Communication Skills, 24 Aug 2022

Module 3: Delegation, Motivation and Engagement, 25 Aug 2022

Module 2: Teamwork & Raising Performance and Setting Objectives, 25 Aug 2022

Module 1: Responsibilities and Behaviours of an Effective Manager , 25 Aug 2022

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 26 Aug 2022

Module 2: Telephone Skills – Tone, Pace and Techniques, 26 Aug 2022

Module 1: Customer Service – Getting it Great and Getting it Right, 26 Aug 2022

Module 1: Introduction and Workshop Objectives, 05 Sep 2022

Module 2: Planning your Writing, 05 Sep 2022

Module 3: Creating your Voice, 06 Sep 2022

Module 3 - Developing Confidence, 07 Sep 2022

Module 2 - Being Assertive, Professional and Confident, 07 Sep 2022

Module 1 - The Role of the PA / Executive Assistant, 07 Sep 2022

Module 2: Successful Negotiations in Practice, 16 Sep 2022

Module 1: Principles, Planning, and Skills, 16 Sep 2022

Module 6: Leaders as Coach - An Introduction, 19 Sep 2022

Module 5: Constructive Feedback and Performance Conversations, 19 Sep 2022

Module 4: Leaders vs Managers and Leadership Styles, 19 Sep 2022

Module 3 - Motivation & Giving Effective Feedback, 20 Sep 2022

Module 2 - Enhancing your Credibility & Delegation / Giving Instructions, 20 Sep 2022

Module 1: Supervisory Skills, 20 Sep 2022

Module 2: Persuasive Behaviours & Situational Management, 23 Sep 2022

Module 1: Assessing your Style and Assertiveness Level , 23 Sep 2022

Practice and Techniques, 29 Sep 2022

The Theory of Minute Taking, 29 Sep 2022

Preparing to Take Minutes, 29 Sep 2022

Essential Elements of a Successful Meeting, 29 Sep 2022

Module 3 - How to Deal with Difficult Situations, 30 Sep 2022

Module 2 - Communication and Rapport, 30 Sep 2022

Module 1 - Behaviour, Yours and Theirs!, 30 Sep 2022

Presentation Skills: Module 2, 03 Oct 2022

Presentation Skills: Module 1, 03 Oct 2022

Report Writing - Module 1, 06 Oct 2022

Report Writing - Module 2, 06 Oct 2022

Report Writing - Module 3, 07 Oct 2022

Module 2, 10 Oct 2022

Module 1, 10 Oct 2022

Module 3: Delegation, Motivation and Engagement, 13 Oct 2022

Module 2: Teamwork & Raising Performance and Setting Objectives, 13 Oct 2022

Module 1: Responsibilities and Behaviours of an Effective Manager , 13 Oct 2022

Module 3: How to Deploy your Skills to Build Lasting Positive Relationships - Value Differences, Influence, Receive Feedback and Improving Relationships, 14 Oct 2022

Module 2: Further Critical Building Block - Assertiveness Skills and Applying your Skills, 14 Oct 2022

Module 1: Critical Building Blocks – Interpersonal and Communication Skills, 14 Oct 2022

Module 2: Reviewing the Principles of Speedwriting, 20 Oct 2022

Module 1: Introduction & Objectives, 20 Oct 2022

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 24 Oct 2022

Module 2: Telephone Skills – Tone, Pace and Techniques, 24 Oct 2022

Module 1: Customer Service – Getting it Great and Getting it Right, 24 Oct 2022

Module 1: Mapping Your Role , 25 Oct 2022

Module 3: Your Personal Brand & Communication, 25 Oct 2022

Module 4: Planning to Succeed , 25 Oct 2022

Module 2: Your Place in the Team , 25 Oct 2022

Module 7: Developing an Effective Presentational style , 26 Oct 2022

Module 5: Decisions, Problem Solving and Projects, 26 Oct 2022

Module 6: Leading Within the Team , 26 Oct 2022

Module 4 - The Link Between Attitude and Performance, 27 Oct 2022

Module 3 - The Essentials of Good Telephone Manners, 27 Oct 2022

Module 2 - The Role of the Receptionist, 27 Oct 2022

Module 1 - Introduction and Workshop Objectives, 27 Oct 2022

Module 3: Behaviour and Control , 31 Oct 2022

Module 2: Assertiveness and How to Apply It , 31 Oct 2022

Module 1: Developing Self Esteem , 31 Oct 2022

Module 3 - Developing Confidence, 10 Nov 2022

Module 2 - Being Assertive, Professional and Confident, 10 Nov 2022

Module 1 - The Role of the PA / Executive Assistant, 10 Nov 2022

Module 1: Introduction and Workshop Objectives, 14 Nov 2022

Module 2: Planning your Writing, 14 Nov 2022

Module 3: Creating your Voice, 15 Nov 2022

Practice and Techniques, 17 Nov 2022

The Theory of Minute Taking, 17 Nov 2022

Preparing to Take Minutes, 17 Nov 2022

Essential Elements of a Successful Meeting, 17 Nov 2022

Module 6: Leaders as Coach - An Introduction, 17 Nov 2022

Module 5: Constructive Feedback and Performance Conversations, 17 Nov 2022

Module 4: Leaders vs Managers and Leadership Styles, 17 Nov 2022

Module 3 - Motivation & Giving Effective Feedback, 18 Nov 2022

Module 2 - Enhancing your Credibility & Delegation / Giving Instructions, 18 Nov 2022

Module 1: Supervisory Skills, 18 Nov 2022

Module 2: Persuasive Behaviours & Situational Management, 21 Nov 2022

Module 1: Assessing your Style and Assertiveness Level , 21 Nov 2022

Module 3 - How to Deal with Difficult Situations, 25 Nov 2022

Module 2 - Communication and Rapport, 25 Nov 2022

Module 1 - Behaviour, Yours and Theirs!, 25 Nov 2022

Module 1: Principles, 28 Nov 2022

Module 2: Planning for Success, 28 Nov 2022

Module 3: Putting your Plan into Action, 29 Nov 2022

Module 2: Successful Negotiations in Practice, 01 Dec 2022

Module 1: Principles, Planning, and Skills, 01 Dec 2022

Module 3: How to Deploy your Skills to Build Lasting Positive Relationships - Value Differences, Influence, Receive Feedback and Improving Relationships, 01 Dec 2022

Module 2: Further Critical Building Block - Assertiveness Skills and Applying your Skills, 01 Dec 2022

Module 1: Critical Building Blocks – Interpersonal and Communication Skills, 01 Dec 2022

Module 3: Delegation, Motivation and Engagement, 02 Dec 2022

Module 2: Teamwork & Raising Performance and Setting Objectives, 02 Dec 2022

Module 1: Responsibilities and Behaviours of an Effective Manager , 02 Dec 2022

Module 2, 02 Dec 2022

Module 1, 02 Dec 2022

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 05 Dec 2022

Module 2: Telephone Skills – Tone, Pace and Techniques, 05 Dec 2022

Module 1: Customer Service – Getting it Great and Getting it Right, 05 Dec 2022

Presentation Skills: Module 2, 07 Dec 2022

Presentation Skills: Module 1, 07 Dec 2022

Module 2: Reviewing the Principles of Speedwriting, 08 Dec 2022

Module 1: Introduction & Objectives, 08 Dec 2022

Module 3: Behaviour and Control , 16 Dec 2022

Module 2: Assertiveness and How to Apply It , 16 Dec 2022

Module 1: Developing Self Esteem , 16 Dec 2022

Course Location Dates   Status
Professional Receptionist - Your Company's Image Matters! View Dates Online 08 Jun 2022

Professional Receptionist - Your Company's Image Matters!

Online

08 Jun 2022

 

Register Now » Available
Register Now » Available
Managing People Effectively Level 1 View Dates Online 13 Jun 2022

Managing People Effectively Level 1

Online

13 Jun 2022

 

Register Now » Available
Register Now » Available
Better Business Writing View Dates Online 14 – 15 Jun 2022

Better Business Writing

Online

14 – 15 Jun 2022

 

Register Now » Available
Register Now » Available
Effective Interpersonal Skills View Dates Online 14 Jun 2022

Effective Interpersonal Skills

Online

14 Jun 2022

 

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Register Now » Available
Speed Writing View Dates Online 16 Jun 2022

Speed Writing

Online

16 Jun 2022

 

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Register Now » Available
Exceptional Customer Service View Dates Online 17 Jun 2022

Exceptional Customer Service

Online

17 Jun 2022

 

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Register Now » Available
Developing Self Esteem and Assertiveness View Dates Online 24 Jun 2022

Developing Self Esteem and Assertiveness

Online

24 Jun 2022

 

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Register Now » Available
Negotiation Skills View Dates Online 27 Jun 2022

Negotiation Skills

Online

27 Jun 2022

 

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Register Now » Available
Report Writing View Dates Online 04 – 05 Jul 2022

Report Writing

Online

04 – 05 Jul 2022

 

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Register Now » Available
Managing People Effectively Level 2 View Dates Online 04 Jul 2022

Managing People Effectively Level 2

Online

04 Jul 2022

 

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Register Now » Available
Supervisory Skills View Dates Online 05 Jul 2022

Supervisory Skills

Online

05 Jul 2022

 

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Register Now » Available
Minutes and Meetings View Dates Online 13 Jul 2022

Minutes and Meetings

Online

13 Jul 2022

 

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Register Now » Available
Executive PA - Developing your Role View Dates Online 20 Jul 2022

Executive PA - Developing your Role

Online

20 Jul 2022

 

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Register Now » Available
Dealing Effectively with Difficult People View Dates Online 22 Jul 2022

Dealing Effectively with Difficult People

Online

22 Jul 2022

 

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Register Now » Available
Executive Assistant / PA Advanced Masterclass View Dates Online 02 – 03 Aug 2022

Executive Assistant / PA Advanced Masterclass

Online

02 – 03 Aug 2022

 

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Register Now » Available
Presentation Skills - Presence & Impact View Dates Online 05 Aug 2022

Presentation Skills - Presence & Impact

Online

05 Aug 2022

 

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Register Now » Available
Project Management - Principles and Practice View Dates Online 11 – 12 Aug 2022

Project Management - Principles and Practice

Online

11 – 12 Aug 2022

 

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Register Now » Available
Speed Writing View Dates Online 17 Aug 2022

Speed Writing

Online

17 Aug 2022

 

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Register Now » Available
Effective Interpersonal Skills View Dates Online 24 Aug 2022

Effective Interpersonal Skills

Online

24 Aug 2022

 

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Register Now » Available
Managing People Effectively Level 1 View Dates Online 25 Aug 2022

Managing People Effectively Level 1

Online

25 Aug 2022

 

Register Now » Available
Register Now » Available
Exceptional Customer Service View Dates Online 26 Aug 2022

Exceptional Customer Service

Online

26 Aug 2022

 

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Register Now » Available
Better Business Writing View Dates Online 05 – 06 Sep 2022

Better Business Writing

Online

05 – 06 Sep 2022

 

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Register Now » Available
Executive PA - Developing your Role View Dates Online 07 Sep 2022

Executive PA - Developing your Role

Online

07 Sep 2022

 

Register Now » Available
Register Now » Available
Negotiation Skills View Dates Online 16 Sep 2022

Negotiation Skills

Online

16 Sep 2022

 

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Register Now » Available
Managing People Effectively Level 2 View Dates Online 19 Sep 2022

Managing People Effectively Level 2

Online

19 Sep 2022

 

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Register Now » Available
Supervisory Skills View Dates Online 20 Sep 2022

Supervisory Skills

Online

20 Sep 2022

 

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Register Now » Available
Persuading and Influencing Skills View Dates Online 23 Sep 2022

Persuading and Influencing Skills

Online

23 Sep 2022

 

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Register Now » Available
Minutes and Meetings View Dates Online 29 Sep 2022

Minutes and Meetings

Online

29 Sep 2022

 

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Register Now » Available
Dealing Effectively with Difficult People View Dates Online 30 Sep 2022

Dealing Effectively with Difficult People

Online

30 Sep 2022

 

Register Now » Available
Register Now » Available
Presentation Skills - Presence & Impact View Dates Online 03 Oct 2022

Presentation Skills - Presence & Impact

Online

03 Oct 2022

 

Register Now » Available
Register Now » Available
Report Writing View Dates Online 06 – 07 Oct 2022

Report Writing

Online

06 – 07 Oct 2022

 

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Register Now » Available
Time Management View Dates Online 10 Oct 2022

Time Management

Online

10 Oct 2022

 

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Register Now » Available
Managing People Effectively Level 1 View Dates Online 13 Oct 2022

Managing People Effectively Level 1

Online

13 Oct 2022

 

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Register Now » Available
Effective Interpersonal Skills View Dates Online 14 Oct 2022

Effective Interpersonal Skills

Online

14 Oct 2022

 

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Register Now » Available
Speed Writing View Dates Online 20 Oct 2022

Speed Writing

Online

20 Oct 2022

 

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Register Now » Available
Exceptional Customer Service View Dates Online 24 Oct 2022

Exceptional Customer Service

Online

24 Oct 2022

 

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Register Now » Available
Executive Assistant / PA Advanced Masterclass View Dates Online 25 – 26 Oct 2022

Executive Assistant / PA Advanced Masterclass

Online

25 – 26 Oct 2022

 

Register Now » Available
Register Now » Available
Professional Receptionist - Your Company's Image Matters! View Dates Online 27 Oct 2022

Professional Receptionist - Your Company's Image Matters!

Online

27 Oct 2022

 

Register Now » Available
Register Now » Available
Developing Self Esteem and Assertiveness View Dates Online 31 Oct 2022

Developing Self Esteem and Assertiveness

Online

31 Oct 2022

 

Register Now » Available
Register Now » Available
Executive PA - Developing your Role View Dates Online 10 Nov 2022

Executive PA - Developing your Role

Online

10 Nov 2022

 

Register Now » Available
Register Now » Available
Better Business Writing View Dates Online 14 – 15 Nov 2022

Better Business Writing

Online

14 – 15 Nov 2022

 

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Register Now » Available
Minutes and Meetings View Dates Online 17 Nov 2022

Minutes and Meetings

Online

17 Nov 2022

 

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Register Now » Available
Managing People Effectively Level 2 View Dates Online 17 Nov 2022

Managing People Effectively Level 2

Online

17 Nov 2022

 

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Register Now » Available
Supervisory Skills View Dates Online 18 Nov 2022

Supervisory Skills

Online

18 Nov 2022

 

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Register Now » Available
Persuading and Influencing Skills View Dates Online 21 Nov 2022

Persuading and Influencing Skills

Online

21 Nov 2022

 

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Register Now » Available
Dealing Effectively with Difficult People View Dates Online 25 Nov 2022

Dealing Effectively with Difficult People

Online

25 Nov 2022

 

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Register Now » Available
Project Management - Principles and Practice View Dates Online 28 – 29 Nov 2022

Project Management - Principles and Practice

Online

28 – 29 Nov 2022

 

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Register Now » Available
Negotiation Skills View Dates Online 01 Dec 2022

Negotiation Skills

Online

01 Dec 2022

 

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Register Now » Available
Effective Interpersonal Skills View Dates Online 01 Dec 2022

Effective Interpersonal Skills

Online

01 Dec 2022

 

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Register Now » Available
Managing People Effectively Level 1 View Dates Online 02 Dec 2022

Managing People Effectively Level 1

Online

02 Dec 2022

 

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Register Now » Available
Time Management View Dates Online 02 Dec 2022

Time Management

Online

02 Dec 2022

 

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Register Now » Available
Exceptional Customer Service View Dates Online 05 Dec 2022

Exceptional Customer Service

Online

05 Dec 2022

 

Register Now » Available
Register Now » Available
Presentation Skills - Presence & Impact View Dates Online 07 Dec 2022

Presentation Skills - Presence & Impact

Online

07 Dec 2022

 

Register Now » Available
Register Now » Available
Speed Writing View Dates Online 08 Dec 2022

Speed Writing

Online

08 Dec 2022

 

Register Now » Available
Register Now » Available
Developing Self Esteem and Assertiveness View Dates Online 16 Dec 2022

Developing Self Esteem and Assertiveness

Online

16 Dec 2022

 

Register Now » Available
Register Now » Available
Please call us for the next available date for this course. Dates are added regularly and may not appear on this list. Tel: 020 7256 6668