Personal Effectiveness

Learning is a lifelong activity that enhances our understanding of people, the world around us and provides us with better opportunities for a lifetime. Improving personal effectiveness empowers your performance, engages others and contributes greatly to reducing stress levels and enhancing your quality of life.

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Courses Dates

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Module 4 - The Link Between Attitude and Performance, 08 Jun 2022

Module 3 - The Essentials of Good Telephone Manners, 08 Jun 2022

Module 2 - The Role of the Receptionist, 08 Jun 2022

Module 1 - Introduction and Workshop Objectives, 08 Jun 2022

Module 3: Delegation, Motivation and Engagement, 13 Jun 2022

Module 2: Teamwork & Raising Performance and Setting Objectives, 13 Jun 2022

Module 1: Responsibilities and Behaviours of an Effective Manager , 13 Jun 2022

Module 1: Introduction and Workshop Objectives, 14 Jun 2022

Module 2: Planning your Writing, 14 Jun 2022

Module 3: Creating your Voice, 15 Jun 2022

Module 3: How to Deploy your Skills to Build Lasting Positive Relationships - Value Differences, Influence, Receive Feedback and Improving Relationships, 14 Jun 2022

Module 2: Further Critical Building Block - Assertiveness Skills and Applying your Skills, 14 Jun 2022

Module 1: Critical Building Blocks – Interpersonal and Communication Skills, 14 Jun 2022

Module 2: Reviewing the Principles of Speedwriting, 16 Jun 2022

Module 1: Introduction & Objectives, 16 Jun 2022

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 17 Jun 2022

Module 2: Telephone Skills – Tone, Pace and Techniques, 17 Jun 2022

Module 1: Customer Service – Getting it Great and Getting it Right, 17 Jun 2022

Module 3: Behaviour and Control , 24 Jun 2022

Module 2: Assertiveness and How to Apply It , 24 Jun 2022

Module 1: Developing Self Esteem , 24 Jun 2022

Module 2: Successful Negotiations in Practice, 27 Jun 2022

Module 1: Principles, Planning, and Skills, 27 Jun 2022

Report Writing - Module 1, 04 Jul 2022

Report Writing - Module 2, 04 Jul 2022

Report Writing - Module 3, 05 Jul 2022

Module 6: Leaders as Coach - An Introduction, 04 Jul 2022

Module 5: Constructive Feedback and Performance Conversations, 04 Jul 2022

Module 4: Leaders vs Managers and Leadership Styles, 04 Jul 2022

Module 3 - Motivation & Giving Effective Feedback, 05 Jul 2022

Module 2 - Enhancing your Credibility & Delegation / Giving Instructions, 05 Jul 2022

Module 1: Supervisory Skills, 05 Jul 2022

Practice and Techniques, 13 Jul 2022

The Theory of Minute Taking, 13 Jul 2022

Preparing to Take Minutes, 13 Jul 2022

Essential Elements of a Successful Meeting, 13 Jul 2022

Module 3 - Developing Confidence, 20 Jul 2022

Module 2 - Being Assertive, Professional and Confident, 20 Jul 2022

Module 1 - The Role of the PA / Executive Assistant, 20 Jul 2022

Module 3 - How to Deal with Difficult Situations, 22 Jul 2022

Module 2 - Communication and Rapport, 22 Jul 2022

Module 1 - Behaviour, Yours and Theirs!, 22 Jul 2022

Module 1: Mapping Your Role , 02 Aug 2022

Module 3: Your Personal Brand & Communication, 02 Aug 2022

Module 4: Planning to Succeed , 02 Aug 2022

Module 2: Your Place in the Team , 02 Aug 2022

Module 7: Developing an Effective Presentational style , 03 Aug 2022

Module 5: Decisions, Problem Solving and Projects, 03 Aug 2022

Module 6: Leading Within the Team , 03 Aug 2022

Presentation Skills: Module 2, 05 Aug 2022

Presentation Skills: Module 1, 05 Aug 2022

Module 1: Principles, 11 Aug 2022

Module 2: Planning for Success, 11 Aug 2022

Module 3: Putting your Plan into Action, 12 Aug 2022

Module 2: Reviewing the Principles of Speedwriting, 17 Aug 2022

Module 1: Introduction & Objectives, 17 Aug 2022

Module 3: How to Deploy your Skills to Build Lasting Positive Relationships - Value Differences, Influence, Receive Feedback and Improving Relationships, 24 Aug 2022

Module 2: Further Critical Building Block - Assertiveness Skills and Applying your Skills, 24 Aug 2022

Module 1: Critical Building Blocks – Interpersonal and Communication Skills, 24 Aug 2022

Module 3: Delegation, Motivation and Engagement, 25 Aug 2022

Module 2: Teamwork & Raising Performance and Setting Objectives, 25 Aug 2022

Module 1: Responsibilities and Behaviours of an Effective Manager , 25 Aug 2022

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 26 Aug 2022

Module 2: Telephone Skills – Tone, Pace and Techniques, 26 Aug 2022

Module 1: Customer Service – Getting it Great and Getting it Right, 26 Aug 2022

Module 1: Introduction and Workshop Objectives, 05 Sep 2022

Module 2: Planning your Writing, 05 Sep 2022

Module 3: Creating your Voice, 06 Sep 2022

Module 3 - Developing Confidence, 07 Sep 2022

Module 2 - Being Assertive, Professional and Confident, 07 Sep 2022

Module 1 - The Role of the PA / Executive Assistant, 07 Sep 2022

Module 2: Successful Negotiations in Practice, 16 Sep 2022

Module 1: Principles, Planning, and Skills, 16 Sep 2022

Module 6: Leaders as Coach - An Introduction, 19 Sep 2022

Module 5: Constructive Feedback and Performance Conversations, 19 Sep 2022

Module 4: Leaders vs Managers and Leadership Styles, 19 Sep 2022

Module 3 - Motivation & Giving Effective Feedback, 20 Sep 2022

Module 2 - Enhancing your Credibility & Delegation / Giving Instructions, 20 Sep 2022

Module 1: Supervisory Skills, 20 Sep 2022

Module 2: Persuasive Behaviours & Situational Management, 23 Sep 2022

Module 1: Assessing your Style and Assertiveness Level , 23 Sep 2022

Practice and Techniques, 29 Sep 2022

The Theory of Minute Taking, 29 Sep 2022

Preparing to Take Minutes, 29 Sep 2022

Essential Elements of a Successful Meeting, 29 Sep 2022

Module 3 - How to Deal with Difficult Situations, 30 Sep 2022

Module 2 - Communication and Rapport, 30 Sep 2022

Module 1 - Behaviour, Yours and Theirs!, 30 Sep 2022

Presentation Skills: Module 2, 03 Oct 2022

Presentation Skills: Module 1, 03 Oct 2022

Report Writing - Module 1, 06 Oct 2022

Report Writing - Module 2, 06 Oct 2022

Report Writing - Module 3, 07 Oct 2022

Module 2, 10 Oct 2022

Module 1, 10 Oct 2022

Module 3: Delegation, Motivation and Engagement, 13 Oct 2022

Module 2: Teamwork & Raising Performance and Setting Objectives, 13 Oct 2022

Module 1: Responsibilities and Behaviours of an Effective Manager , 13 Oct 2022

Module 3: How to Deploy your Skills to Build Lasting Positive Relationships - Value Differences, Influence, Receive Feedback and Improving Relationships, 14 Oct 2022

Module 2: Further Critical Building Block - Assertiveness Skills and Applying your Skills, 14 Oct 2022

Module 1: Critical Building Blocks – Interpersonal and Communication Skills, 14 Oct 2022

Module 2: Reviewing the Principles of Speedwriting, 20 Oct 2022

Module 1: Introduction & Objectives, 20 Oct 2022

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 24 Oct 2022

Module 2: Telephone Skills – Tone, Pace and Techniques, 24 Oct 2022

Module 1: Customer Service – Getting it Great and Getting it Right, 24 Oct 2022

Module 1: Mapping Your Role , 25 Oct 2022

Module 3: Your Personal Brand & Communication, 25 Oct 2022

Module 4: Planning to Succeed , 25 Oct 2022

Module 2: Your Place in the Team , 25 Oct 2022

Module 7: Developing an Effective Presentational style , 26 Oct 2022

Module 5: Decisions, Problem Solving and Projects, 26 Oct 2022

Module 6: Leading Within the Team , 26 Oct 2022

Module 4 - The Link Between Attitude and Performance, 27 Oct 2022

Module 3 - The Essentials of Good Telephone Manners, 27 Oct 2022

Module 2 - The Role of the Receptionist, 27 Oct 2022

Module 1 - Introduction and Workshop Objectives, 27 Oct 2022

Module 3: Behaviour and Control , 31 Oct 2022

Module 2: Assertiveness and How to Apply It , 31 Oct 2022

Module 1: Developing Self Esteem , 31 Oct 2022

Module 3 - Developing Confidence, 10 Nov 2022

Module 2 - Being Assertive, Professional and Confident, 10 Nov 2022

Module 1 - The Role of the PA / Executive Assistant, 10 Nov 2022

Module 1: Introduction and Workshop Objectives, 14 Nov 2022

Module 2: Planning your Writing, 14 Nov 2022

Module 3: Creating your Voice, 15 Nov 2022

Practice and Techniques, 17 Nov 2022

The Theory of Minute Taking, 17 Nov 2022

Preparing to Take Minutes, 17 Nov 2022

Essential Elements of a Successful Meeting, 17 Nov 2022

Module 6: Leaders as Coach - An Introduction, 17 Nov 2022

Module 5: Constructive Feedback and Performance Conversations, 17 Nov 2022

Module 4: Leaders vs Managers and Leadership Styles, 17 Nov 2022

Module 3 - Motivation & Giving Effective Feedback, 18 Nov 2022

Module 2 - Enhancing your Credibility & Delegation / Giving Instructions, 18 Nov 2022

Module 1: Supervisory Skills, 18 Nov 2022

Module 2: Persuasive Behaviours & Situational Management, 21 Nov 2022

Module 1: Assessing your Style and Assertiveness Level , 21 Nov 2022

Module 3 - How to Deal with Difficult Situations, 25 Nov 2022

Module 2 - Communication and Rapport, 25 Nov 2022

Module 1 - Behaviour, Yours and Theirs!, 25 Nov 2022

Module 1: Principles, 28 Nov 2022

Module 2: Planning for Success, 28 Nov 2022

Module 3: Putting your Plan into Action, 29 Nov 2022

Module 2: Successful Negotiations in Practice, 01 Dec 2022

Module 1: Principles, Planning, and Skills, 01 Dec 2022

Module 3: How to Deploy your Skills to Build Lasting Positive Relationships - Value Differences, Influence, Receive Feedback and Improving Relationships, 01 Dec 2022

Module 2: Further Critical Building Block - Assertiveness Skills and Applying your Skills, 01 Dec 2022

Module 1: Critical Building Blocks – Interpersonal and Communication Skills, 01 Dec 2022

Module 3: Delegation, Motivation and Engagement, 02 Dec 2022

Module 2: Teamwork & Raising Performance and Setting Objectives, 02 Dec 2022

Module 1: Responsibilities and Behaviours of an Effective Manager , 02 Dec 2022

Module 2, 02 Dec 2022

Module 1, 02 Dec 2022

Module 3: A Positive Mental Attitude – Keeping Yourself Sane, 05 Dec 2022

Module 2: Telephone Skills – Tone, Pace and Techniques, 05 Dec 2022

Module 1: Customer Service – Getting it Great and Getting it Right, 05 Dec 2022

Presentation Skills: Module 2, 07 Dec 2022

Presentation Skills: Module 1, 07 Dec 2022

Module 2: Reviewing the Principles of Speedwriting, 08 Dec 2022

Module 1: Introduction & Objectives, 08 Dec 2022

Module 3: Behaviour and Control , 16 Dec 2022

Module 2: Assertiveness and How to Apply It , 16 Dec 2022

Module 1: Developing Self Esteem , 16 Dec 2022

Course Location Dates   Status
Professional Receptionist - Your Company's Image Matters! View Dates Online 08 Jun 2022

Professional Receptionist - Your Company's Image Matters!

Online

08 Jun 2022

 

Register Now » Available
Register Now » Available
Managing People Effectively Level 1 View Dates Online 13 Jun 2022

Managing People Effectively Level 1

Online

13 Jun 2022

 

Register Now » Available
Register Now » Available
Better Business Writing View Dates Online 14 – 15 Jun 2022

Better Business Writing

Online

14 – 15 Jun 2022

 

Register Now » Available
Register Now » Available
Effective Interpersonal Skills View Dates Online 14 Jun 2022

Effective Interpersonal Skills

Online

14 Jun 2022

 

Register Now » Available
Register Now » Available
Speed Writing View Dates Online 16 Jun 2022

Speed Writing

Online

16 Jun 2022

 

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Register Now » Available
Exceptional Customer Service View Dates Online 17 Jun 2022

Exceptional Customer Service

Online

17 Jun 2022

 

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Register Now » Available
Developing Self Esteem and Assertiveness View Dates Online 24 Jun 2022

Developing Self Esteem and Assertiveness

Online

24 Jun 2022

 

Register Now » Available
Register Now » Available
Negotiation Skills View Dates Online 27 Jun 2022

Negotiation Skills

Online

27 Jun 2022

 

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Register Now » Available
Report Writing View Dates Online 04 – 05 Jul 2022

Report Writing

Online

04 – 05 Jul 2022

 

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Register Now » Available
Managing People Effectively Level 2 View Dates Online 04 Jul 2022

Managing People Effectively Level 2

Online

04 Jul 2022

 

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Register Now » Available
Supervisory Skills View Dates Online 05 Jul 2022

Supervisory Skills

Online

05 Jul 2022

 

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Register Now » Available
Minutes and Meetings View Dates Online 13 Jul 2022

Minutes and Meetings

Online

13 Jul 2022

 

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Register Now » Available
Executive PA - Developing your Role View Dates Online 20 Jul 2022

Executive PA - Developing your Role

Online

20 Jul 2022

 

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Register Now » Available
Dealing Effectively with Difficult People View Dates Online 22 Jul 2022

Dealing Effectively with Difficult People

Online

22 Jul 2022

 

Register Now » Available
Register Now » Available
Executive Assistant / PA Advanced Masterclass View Dates Online 02 – 03 Aug 2022

Executive Assistant / PA Advanced Masterclass

Online

02 – 03 Aug 2022

 

Register Now » Available
Register Now » Available
Presentation Skills - Presence & Impact View Dates Online 05 Aug 2022

Presentation Skills - Presence & Impact

Online

05 Aug 2022

 

Register Now » Available
Register Now » Available
Project Management - Principles and Practice View Dates Online 11 – 12 Aug 2022

Project Management - Principles and Practice

Online

11 – 12 Aug 2022

 

Register Now » Available
Register Now » Available
Speed Writing View Dates Online 17 Aug 2022

Speed Writing

Online

17 Aug 2022

 

Register Now » Available
Register Now » Available
Effective Interpersonal Skills View Dates Online 24 Aug 2022

Effective Interpersonal Skills

Online

24 Aug 2022

 

Register Now » Available
Register Now » Available
Managing People Effectively Level 1 View Dates Online 25 Aug 2022

Managing People Effectively Level 1

Online

25 Aug 2022

 

Register Now » Available
Register Now » Available
Exceptional Customer Service View Dates Online 26 Aug 2022

Exceptional Customer Service

Online

26 Aug 2022

 

Register Now » Available
Register Now » Available
Better Business Writing View Dates Online 05 – 06 Sep 2022

Better Business Writing

Online

05 – 06 Sep 2022

 

Register Now » Available
Register Now » Available
Executive PA - Developing your Role View Dates Online 07 Sep 2022

Executive PA - Developing your Role

Online

07 Sep 2022

 

Register Now » Available
Register Now » Available
Negotiation Skills View Dates Online 16 Sep 2022

Negotiation Skills

Online

16 Sep 2022

 

Register Now » Available
Register Now » Available
Managing People Effectively Level 2 View Dates Online 19 Sep 2022

Managing People Effectively Level 2

Online

19 Sep 2022

 

Register Now » Available
Register Now » Available
Supervisory Skills View Dates Online 20 Sep 2022

Supervisory Skills

Online

20 Sep 2022

 

Register Now » Available
Register Now » Available
Persuading and Influencing Skills View Dates Online 23 Sep 2022

Persuading and Influencing Skills

Online

23 Sep 2022

 

Register Now » Available
Register Now » Available
Minutes and Meetings View Dates Online 29 Sep 2022

Minutes and Meetings

Online

29 Sep 2022

 

Register Now » Available
Register Now » Available
Dealing Effectively with Difficult People View Dates Online 30 Sep 2022

Dealing Effectively with Difficult People

Online

30 Sep 2022

 

Register Now » Available
Register Now » Available
Presentation Skills - Presence & Impact View Dates Online 03 Oct 2022

Presentation Skills - Presence & Impact

Online

03 Oct 2022

 

Register Now » Available
Register Now » Available
Report Writing View Dates Online 06 – 07 Oct 2022

Report Writing

Online

06 – 07 Oct 2022

 

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Register Now » Available
Time Management View Dates Online 10 Oct 2022

Time Management

Online

10 Oct 2022

 

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Register Now » Available
Managing People Effectively Level 1 View Dates Online 13 Oct 2022

Managing People Effectively Level 1

Online

13 Oct 2022

 

Register Now » Available
Register Now » Available
Effective Interpersonal Skills View Dates Online 14 Oct 2022

Effective Interpersonal Skills

Online

14 Oct 2022

 

Register Now » Available
Register Now » Available
Speed Writing View Dates Online 20 Oct 2022

Speed Writing

Online

20 Oct 2022

 

Register Now » Available
Register Now » Available
Exceptional Customer Service View Dates Online 24 Oct 2022

Exceptional Customer Service

Online

24 Oct 2022

 

Register Now » Available
Register Now » Available
Executive Assistant / PA Advanced Masterclass View Dates Online 25 – 26 Oct 2022

Executive Assistant / PA Advanced Masterclass

Online

25 – 26 Oct 2022

 

Register Now » Available
Register Now » Available
Professional Receptionist - Your Company's Image Matters! View Dates Online 27 Oct 2022

Professional Receptionist - Your Company's Image Matters!

Online

27 Oct 2022

 

Register Now » Available
Register Now » Available
Developing Self Esteem and Assertiveness View Dates Online 31 Oct 2022

Developing Self Esteem and Assertiveness

Online

31 Oct 2022

 

Register Now » Available
Register Now » Available
Executive PA - Developing your Role View Dates Online 10 Nov 2022

Executive PA - Developing your Role

Online

10 Nov 2022

 

Register Now » Available
Register Now » Available
Better Business Writing View Dates Online 14 – 15 Nov 2022

Better Business Writing

Online

14 – 15 Nov 2022

 

Register Now » Available
Register Now » Available
Minutes and Meetings View Dates Online 17 Nov 2022

Minutes and Meetings

Online

17 Nov 2022

 

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Register Now » Available
Managing People Effectively Level 2 View Dates Online 17 Nov 2022

Managing People Effectively Level 2

Online

17 Nov 2022

 

Register Now » Available
Register Now » Available
Supervisory Skills View Dates Online 18 Nov 2022

Supervisory Skills

Online

18 Nov 2022

 

Register Now » Available
Register Now » Available
Persuading and Influencing Skills View Dates Online 21 Nov 2022

Persuading and Influencing Skills

Online

21 Nov 2022

 

Register Now » Available
Register Now » Available
Dealing Effectively with Difficult People View Dates Online 25 Nov 2022

Dealing Effectively with Difficult People

Online

25 Nov 2022

 

Register Now » Available
Register Now » Available
Project Management - Principles and Practice View Dates Online 28 – 29 Nov 2022

Project Management - Principles and Practice

Online

28 – 29 Nov 2022

 

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Register Now » Available
Negotiation Skills View Dates Online 01 Dec 2022

Negotiation Skills

Online

01 Dec 2022

 

Register Now » Available
Register Now » Available
Effective Interpersonal Skills View Dates Online 01 Dec 2022

Effective Interpersonal Skills

Online

01 Dec 2022

 

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Register Now » Available
Managing People Effectively Level 1 View Dates Online 02 Dec 2022

Managing People Effectively Level 1

Online

02 Dec 2022

 

Register Now » Available
Register Now » Available
Time Management View Dates Online 02 Dec 2022

Time Management

Online

02 Dec 2022

 

Register Now » Available
Register Now » Available
Exceptional Customer Service View Dates Online 05 Dec 2022

Exceptional Customer Service

Online

05 Dec 2022

 

Register Now » Available
Register Now » Available
Presentation Skills - Presence & Impact View Dates Online 07 Dec 2022

Presentation Skills - Presence & Impact

Online

07 Dec 2022

 

Register Now » Available
Register Now » Available
Speed Writing View Dates Online 08 Dec 2022

Speed Writing

Online

08 Dec 2022

 

Register Now » Available
Register Now » Available
Developing Self Esteem and Assertiveness View Dates Online 16 Dec 2022

Developing Self Esteem and Assertiveness

Online

16 Dec 2022

 

Register Now » Available
Register Now » Available
Please call us for the next available date for this course. Dates are added regularly and may not appear on this list. Tel: 020 7256 6668