Developing Self Esteem & Assertiveness

Duration

One day public open course – or run for your own in-house group

Suitable for

Anyone who would like to take more control to improve their impact, effectiveness and credibility. Those who want to project a positive, self-assured image that builds rapport and gains professional co-operation

Objectives

By the end of the course you will be able to:

  • Exhibit confidence and understand how to practise self-assurance as a ’norm’
  • Develop strategies for creating win:win solutions
  • Recognise and apply assertiveness and understand your rights and responsibilities
  • Identify different behavioural styles and work with them
  • Make and refuse requests effectively and with courtesy
  • Use body language as an effective communication tool

Programme

Introduction & Workshop Objectives

  • Today’s programme
  • Your objectives for the day

Self esteem

  • Identify how you feel about yourself
  • Exploring your core beliefs and strengths
  • Mechanisms for raising and maintaining self-worth
  • Maintaining a positive outlook and overcoming a negative perspective
  • Improving self-awareness

Assertiveness

  • Exploring passive, aggressive and assertive behavioural styles
  • Understanding your rights and those of others
  • Accepting and honouring your responsibilities
  • Finding balance in the workplace

Behavioural styles

  • Identify your own and others’ behaviours
  • Use your knowledge to work more effectively
  • Awareness of body language and personality types

Making and refusing requests

  • Understand the principles to maintain effectiveness and avoid overload
  • How to make requests or putting your point across without fear
  • How to say ‘No’ effectively and offer solutions

The way forward

  • Taking ideas back to the workplace and putting them into action

Duration (in days)

1

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Location Dates Price exc. VAT   Status
Please call us for the next available date for this course. Dates are added regularly and may not appear on this list. Tel: 020 7256 6668