Developing Self Esteem & Assertiveness
Duration
One day public open course – or run for your own in-house group
Suitable for
Anyone who would like to take more control to improve their impact, effectiveness and credibility. Those who want to project a positive, self-assured image that builds rapport and gains professional co-operation
Objectives
By the end of the course you will be able to:
- Exhibit confidence and understand how to practise self-assurance as a ’norm’
- Develop strategies for creating win:win solutions
- Recognise and apply assertiveness and understand your rights and responsibilities
- Identify different behavioural styles and work with them
- Make and refuse requests effectively and with courtesy
- Use body language as an effective communication tool
Programme
Introduction & Workshop Objectives
- Today’s programme
- Your objectives for the day
Self esteem
- Identify how you feel about yourself
- Exploring your core beliefs and strengths
- Mechanisms for raising and maintaining self-worth
- Maintaining a positive outlook and overcoming a negative perspective
- Improving self-awareness
Assertiveness
- Exploring passive, aggressive and assertive behavioural styles
- Understanding your rights and those of others
- Accepting and honouring your responsibilities
- Finding balance in the workplace
Behavioural styles
- Identify your own and others’ behaviours
- Use your knowledge to work more effectively
- Awareness of body language and personality types
Making and refusing requests
- Understand the principles to maintain effectiveness and avoid overload
- How to make requests or putting your point across without fear
- How to say ‘No’ effectively and offer solutions
The way forward
- Taking ideas back to the workplace and putting them into action
Duration (in days)
1Location | Dates | Price exc. VAT | Status |
---|
Please call us for the next available date for this course. Dates are added regularly and may not appear on this list. Tel: 020 7256 6668