Developing Self Esteem & Assertiveness


One day public open course – or run for your own in-house group

Suitable for

Anyone who would like to take more control to improve their impact, effectiveness and credibility. Those who want to project a positive, self-assured image that builds rapport and gains professional co-operation


By the end of the course you will be able to:

  • Exhibit confidence and understand how to practise self-assurance as a ’norm’
  • Develop strategies for creating win:win solutions
  • Recognise and apply assertiveness and understand your rights and responsibilities
  • Identify different behavioural styles and work with them
  • Make and refuse requests effectively and with courtesy
  • Use body language as an effective communication tool


Introduction & Workshop Objectives

  • Today’s programme
  • Your objectives for the day

Self esteem

  • Identify how you feel about yourself
  • Exploring your core beliefs and strengths
  • Mechanisms for raising and maintaining self-worth
  • Maintaining a positive outlook and overcoming a negative perspective
  • Improving self-awareness


  • Exploring passive, aggressive and assertive behavioural styles
  • Understanding your rights and those of others
  • Accepting and honouring your responsibilities
  • Finding balance in the workplace

Behavioural styles

  • Identify your own and others’ behaviours
  • Use your knowledge to work more effectively
  • Awareness of body language and personality types

Making and refusing requests

  • Understand the principles to maintain effectiveness and avoid overload
  • How to make requests or putting your point across without fear
  • How to say ‘No’ effectively and offer solutions

The way forward

  • Taking ideas back to the workplace and putting them into action

Duration (in days)


Show the next months in

Location Dates Price exc. VAT   Status
Please call us for the next available date for this course. Dates are added regularly and may not appear on this list. Tel: 020 7256 6668