Executive PA - Developing Your Role


One day

Suitable for

Individuals who are intending to become or are newly appointed and beginning to develop their role as a PA.


By the end of the course you will be able to:

  • Demonstrate the skills required for this position
  • Build a successful working relationship with your manager
  • Show assertive behaviour and communicate more confidently
  • Manage your time more effectively
  • Be ready to take on more responsibility


Introduction & Workshop Objectives

  • What are we going to cover today?
  • What are your priorities for the day?

The role of the PA / Executive Assistant

  • How and why the role is changing
  • What skills will help me to provide the proactive support my manager needs
  • What do I want from my role?
  • Understanding the role of management and where I fit in
  • Building a successful working relationship with my manager – working in partnership

Being Assertive

  • What is assertive behaviour?
  • Giving feedback to our managers and other team members
  • Learning to say ‘no’

Time Management Tips

  • Managing myself, my manager and my workload
  • Looking at symptoms of poor time-management and how they can be overcome
  • Setting priorities and meeting deadlines
  • To do lists, planners and other tools

Taking More Control and Responsibility

  • Solving problems effectively and with confidence
  • Making decisions in your manager’s absence
  • Using initiative to get the task done

The way forward

  • Taking ideas back to the workplace and putting them into action

Duration (in days)


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Location Dates Price exc. VAT   Status
Please call us for the next available date for this course. Dates are added regularly and may not appear on this list. Tel: 020 7256 6668