Managing People Effectively - Level 1
Duration
One day
Suitable for
Anyone responsible for the performance of an individual or a team.Objectives
By the end of the course you will be able to:
- Apply desirable behaviours and useful management tools
- Understand the role of a good manager
- Assess what is already working well to build on your current successes
- Clarify performance expectations with your staff
- Attain results through setting objectives
- Improve the way you communicate by gaining understanding through questioning and listening
- Appreciate the importance of delegation and ensure that you execute successful delegation
- Deliver motivational and developmental feedback
- Appreciate the power of motivation
Programme
Introduction & Workshop Objectives
- Establish what you want to achieve
Characteristics of an Effective Manager
- What is already going well?
- Identify and role model appropriate and desirable behaviours
Performance
- Defining expectations
- Observing performance
- Measuring output
Setting Objectives and Measuring Results
- How to set SMART objectives
Communication - Questioning and Listening
- Skills for getting information
- Listening - the critical element of communication
Effective Delegation
- Why should you delegate?
- Main Steps for successful delegation
Delivering Effective Feedback
- Motivational
- Developmental
Motivation
- The key to gaining optimum performance from your team
The Way Forward
- Taking ideas back to the workplace and putting them into action
Duration (in days)
1Location | Dates | Price exc. VAT | Status |
---|
Please call us for the next available date for this course. Dates are added regularly and may not appear on this list. Tel: 020 7256 6668