Duration

One day

Suitable for

Ambitious managers who want to be more effective. You will learn how to manage positively and inclusively using a coaching approach and to explore different applications of coaching techniques as part of your management style

Objectives

By the end of the course you will be able to:

• Use coaching techniques confidently to create high performing and engaged staff
• Enhance results through adapting your style to suit your team members’ needs
• Appreciate coaching as a method to help staff development
• Apply the core skills vital to set up constructive coaching and feedback conversations resulting in clear agreed outcomes
• See coaching techniques as a route to a positive and supportive culture

Programme

Introduction & Workshop Objectives

• Establishing what you want to achieve today
• Setting the scene – Creating the right mindset

Coaching as a Management Style

• When is coaching appropriate
• What are other management and leadership styles I will have to use – Situational

Leadership

• The benefits of coaching

Coaching Skills and Techniques

• What exactly is coaching
• The essence and key principles of coaching
• Coaching techniques
• Importance of active listening
• Questioning and paraphrasing techniques

Practising Coaching Skills

• Delivering a coaching session
• Observing and assessing skills

Applying Coaching in Different Situations

• Coaching individuals to reach their best performance
• How to use coaching techniques to motivate and engage staff
• Practising motivational conversation techniques
• Using constructive Feedback conversations to enhance performance

The way forward

• Taking ideas back to the workplace and putting them into action

Duration (in days)