Coaching Skills for Managers


One day

Suitable for

Ambitious managers who want to be more effective. You will learn how to manage positively and inclusively using a coaching approach and to explore different applications of coaching techniques as part of your management style


By the end of the course you will be able to:

  • Use coaching techniques confidently to create high performing and engaged staff
  • Enhance results through adapting your style to suit your team members’ needs
  • Appreciate coaching as a method to help staff development
  • Apply the core skills vital to set up constructive coaching and feedback conversations resulting in clear agreed outcomes
  • See coaching techniques as a route to a positive and supportive culture


Introduction & Workshop Objectives

  • Establishing what you want to achieve today
  • Setting the scene – Creating the right mindset

Coaching as a Management Style

  • When is coaching appropriate
  • What are other management and leadership styles I will have to use – Situational


  • The benefits of coaching

Coaching Skills and Techniques

  • What exactly is coaching
  • The essence and key principles of coaching
  • Coaching techniques
  • Importance of active listening
  • Questioning and paraphrasing techniques

Practising Coaching Skills

  • Delivering a coaching session
  • Observing and assessing skills

Applying Coaching in Different Situations

  • Coaching individuals to reach their best performance
  • How to use coaching techniques to motivate and engage staff
  • Practising motivational conversation techniques
  • Using constructive Feedback conversations to enhance performance

The way forward

  • Taking ideas back to the workplace and putting them into action

Duration (in days)


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Location Dates Price exc. VAT   Status
Please call us for the next available date for this course. Dates are added regularly and may not appear on this list. Tel: 020 7256 6668