Executive PA - Developing your Role


3 modules of 90 minutes, as a complete course

Suitable for

Individuals who are intending to become or are newly appointed and beginning to develop their role as a PA.


By the end of this course you will be able to:

  • Identify the skills required to be an effective PA and review any which need strengthening
  • Understand the importance of liaising regularly with your manager to plan and monitor objectives
  • Develop assertive behaviour and communicate confidently with colleagues
  • Manage and plan your time more effectively
  • Become ‘organisation aware’ and ready to take on more responsibility


Module 1 - The Role of the PA / Executive Assistant

Personal Introductions & Objectives

  • Your current situation
  • Your individual issues and objectives

The Role of the PA / Executive Assistant

  • Essential skills needed to provide the proactive support my manager needs Identifying the tasks and responsibilities of a PA / Executive Assistant
  • Regular one-to-one catch-ups with your manager to establish changing objectives and deadlines

Module 2 - Being Assertive, Professional and Confident

  • What assertive behaviour is and what it is not
  • Steps to follow when applying assertive principals
  • Giving feedback to your manager and other colleagues
  • Learning to say ‘no’ without appearing unhelpful

Module 3 - Developing Confidence

  • Managing myself, my manager and my workload
  • To Do lists and prioritising
  • Understanding the ‘bigger picture’
  • Identifying and practising effective communication skills

The Way Forward

  • Taking strategies back to the workplace and putting them into action

Duration (in days)


Show the next months in

Module 1 - The Role of the PA / Executive Assistant, 15 Apr 2021

Module 2 - Being Assertive, Professional and Confident, 15 Apr 2021

Module 3 - Developing Confidence, 15 Apr 2021

Location Dates Price exc. VAT   Status
Online 15 Apr 2021 £270.00


15 Apr 2021

£270.00 exc. VAT


Register Now » Available
Register Now » Available
Please call us for the next available date for this course. Dates are added regularly and may not appear on this list. Tel: 020 7256 6668