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NEWLY APPOINTED MANAGER
 
 
One Day Course 
 

SUITABLE FOR: for those who have just been promoted or are about to be promoted to their first, or possibly their second, line management role.

 

OBJECTIVES:
 

 

PROGRAMME:

 

By the end of the course delegates will be able to:

 

  • Understand their rights and responsibilities in assertiveness

  • Understand more clearly your role and responsibilities

  • Cope well with the shift to a managerial position

  • Appreciate the skills needed to motivate and get the best from the team

  • Communicate more effectively with all members of the team

  • Recognise that different people need different techniques

  • Delegate effectively and provide accurate feedback.

 

 

 

 

Introduction and workshop objectives

  • Creating an action plan to take away at the end of the course

The role of a manager

  • What is your role and what are your responsibilities?

Being a manager

  • Managerial styles and behaviour

How to get the best from your team

  • Elements of a good team?

  • Setting, communicating and achieving objectives

Motivation

  • What motivation is?

  • Key principles of motivation

  • Checklist for motivating team members

Effective delegation

  • Benefits of delegation

  • Improve your delegation

Feedback

  • What is feedback and why is it a valuable management tool?

Tips for newly appointed managers

Summary and close

  • Reviewing the main learning points

  • Finalising individual action plans

 

     
 

GBC LEARNING

telephone: 020 7256 6668

email: enquiries@gbclearning.co.uk

Salisbury House London Wall London EC2M 5QQ

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