One-to-One could be your answer
and mentoring are being used more
than ever to improve performance.”
CIPD – 2011
Coaching Climate survey report
What is coaching?
premise of coaching is that, as individuals, we can solve our own
problems and do have the capacity to manage our own situations. We
simply need support to do this.
The role of the coach is to provide space and time where an
individual can reflect, review, clarify, challenge and explore their
own situations and perceptions, in order that they themselves
identify the best course of action in their situation. The coach’s
role is to facilitate a structured, goal focused conversation or
series of conversations from which the individual can identify
action for the future. The coach’s job is not to solve the problem
but to help open doors in your mind so that you seek, find, refine
and implement your own solutions
Who Benefits from Coaching?
Executive Coaching is often referred to, coaching has a place for
everyone and anyone who deserves to feel confident and competent at
work. It doesn't matter what your role is or what level you are in
the organisation – when you want to think through, plan and achieve
goals and objectives, coaching can be an really effective way to
help you to move forward.
When is Coaching
need to or want to make a change or gain support to keep a plan on
track. For example to master a challenge, tackle a new project, move
in a different direction or be more effective in your current
• Specifically many people use coaching for:
• Developing confidence
• Implementing a skill
• Getting clarity around a difficult or new issue
• Career and/or personal development
• Managing stress or relationships
• Supporting organisational change
• Keeping their plans on track
How Can Coaching Help After
be particularly useful after any training course or workshop to
convert enthusiasm into Action! It is so easy to let the Action
Plans from the training event gather dust on the shelf.
Even two coaching follow-up sessions is enough to galvanise that
action plan and to ensure that change happens and challenges are
met! Training is a starting point, not a destination – and coaching
is a very effective way to ensure that you have a route map and that
you arrive at the correct destination.
Telephone coaching is
particularly suitable for this – no one has to leave their office
and all it requires is an hour or two of purposeful, focused calm.
Telephone coaching sessions to follow up on training are usually 50
minutes and only £85 +VAT per session. Why not try it next time you
book a training course.
How Will Coaching Work?
Questionnaire – The start point is for the individual to
consider their goals and a good way to do this is to complete a
questionnaire before the start of the first coaching session. This
is the individual’s view of what they want to happen the beginning
of sharing their thoughts and goals with the coach.
• Individual Coaching
Contract – This is an outline of expectations to be signed by
both the delegate and the coach at the start of the 1st coaching
session following discussions based on the questionnaire. This sets
up the parameters for the coaching conversations and gives a clear
initial map to both parties though the route may not always be a
straight line of course!
The first session will
initially discuss the coaching questionnaire to clarify goals and
the individual’s needs and define and agree how the coach and
individual will work together eg setting boundaries and
At the end of each
session the individual will review progress made and decide whether
further coaching/other support is necessary – the individual is
totally in control.
• Coaching by
Telephone is ideal post-training and is usually done in hour
long sessions - 45-50 minutes for the conversation and allowing time
after for both individual and coach to write up notes afterwards. We
would recommend a minimum of 2 sessions initially. Thereafter
further single sessions can be arranged or a longer term programme
covering for example 3 or 6 sessions can be scheduled.
Face-to-Face is usually done in one-and-a-half to two-hour
sessions and it is good practice to set up a fixed number or a
regular timetable for the sessions. However it is flexible and the
individual is totally in control of how many, how often, how long
and can call a halt at any time or extend the relationship. Often a
mix of face-to-face and telephone contact is ideal.
How Much To Budget?
• Telephone coaching is
from £95 + VAT for the hour session and is ideal after one of our
training events, where no travel time or expenses are required.
• Face-to-face coaching
is from £125 per hour with Executive Coaching from £225 per hour.
Many people assume
coaching is best face to face, however both methods have their
place. The coach is not a best friend, therapist or counsellor but a
respected catalyst who needs to be objective and able to ask
probing, rigorous and sometimes tricky questions. This is often
easier for both parties when there is professional ‘distance’ and
the relationship is unhampered by emotion and feelings. Telephone
coaching can provide just that relationship.
Sometimes though an
individual might feel more comfortable face-to-face. The choice is
best left to the individual. Just give us a call to discuss your